Custom Projects/Pieces FAQ

First of all, thank you!! I'm always so genuinely flattered whenever someone trusts me enough to create something for their home or business.

The initial step would be to complete and submit your custom quote request in our form HERE so that I can collect some basic information to get started on a no-obligation quote.

I always want to make sure that I am creating a quote/design that reflects what the customer is after, so it's important that you complete the request form (with as much detail as possible!) to make the process as seamless as possible.

I only take a handful of custom orders each month with a standard turn around time of 6 -8 weeks.

Every custom piece/project is unique so a quote is developed just for you! I pride myself on transparent pricing so every quote issued breaks down the cost of materials and labour.

Quotes are valid for 14 days from date of issue due.

Customer orders start at $100+ and either full payment or a depsoit will be required at time of order depending on the overall value of the project.

Orders under $350 require full payment up front, while orders over $350 can be paid in two installments: a 60% non-refundable deposit with the remaining 40% balance due upon completion either on or before pick-up date.

My workshop is based in Kanata, Ontario.

At this time, I am not able to offer delivery or shipping of custom pieces.

Many of our collections are offered in small batch releases and are limited edition. This allows me the time and ability to make space and offer new pieces!